Refund policy

We hope that you are happy with your order. However, if there is a fault with the product or it is not the product that you ordered, you may return the product within 14 days of delivery, and we will provide a replacement product of the same value at free of charge. Please be aware that postage will be at your cost.

Returns will be processed within 5 to 10 business days upon receipt. If a refund (excluding the initial delivery charge) is given, it will be made against the original debit/credit card used. Please remember it can take some time for your bank or credit card company to process and post the refund too.  If more than 15 business days have passed since we’ve approved your return, please contact us at hello@beddingbundler.com.

We cannot accept returned goods that we believe have been used. In such circumstances, we will notify you that no refund will be available, and we will return such goods to you. Please be aware that we do not provide exchanges or returns for a change of mind.

Returns process 

1. Email us at hello@beddingbundler.com  with your invoice / receipt and all details of why you would like to return your product.
2. Return the goods to us in their original condition within 14 days of delivery. Please ensure that the parcel is properly padded, sealed and secured and ensure our email correspondence is contained in the parcel along with all original invoice details.
3. We will process the return within 5 to 10 business days of receipt then contact you via email or telephone.

 

European Union 14 day cooling off period 

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please be aware that postage will be at your cost.